Passpack keeps your logins safe, organized and available 24/7.
You can even securely send passwords and messages to people you trust.
When you sign up for a Passpack account, you will be asked to provide an email. This is optional, but highly recommended. Without a confirmed email address emergency situations like forgot logins or account deletions cannot be dealt with.
If you provided an email address during sign up, or once you provide one from within your account, a confirmation email will be sent to you. Click on the confirmation link provided and Passpack will automatically confirm your email for you.
If for some reason you are not able to, or do not want to, use the link in the email, you can manually confirm your email instead. From within your Passpack account, go to Account > Confirm Your Email and paste in the Confirmation Code that was sent to you.
The confirmation email can take a few minutes to arrive. However, if you did not get the confirmation email within a reasonable amount of time then one of two things has likely happened:
To add your email address, go to Account > Activate Your Email. Insert the email address you want to associate with your account, a confirmation email will be sent to the address provided.
If your email changes, please keep this updated in your Passpack account. Go to Account > Manage Your Email. You will be asked to insert your Packing Key for security, and then to insert the new email address. A confirmation email will be sent to the address provided.
We generally reply within a few working days (will vary during high volume and holidays).