Passpack keeps your logins safe, organized and available 24/7.
You can even securely send passwords and messages to people you trust.
What if I forget my User ID, Password or Packing Key?
What if I forget my User ID?
If you confirmed your email address with us, you can use this form to recover your User ID.
What if I forget my Password?
If you confirmed your email address with us, you can use this form to reset your Password. You will still need to remember your Packing Key though.
What if I forget my Packing Key?
We’re sorry; your Packing Key can not be retrieved. We do not know it. If you can not remember your Packing Key, you only have two options: ask us to delete your account, or ask for a Rollback – if, and only if, you changed your Packing Key
at some point and remember the old one. Both these options are valid
ONLY if you confirmed your email address with us. If you did not then
there is nothing we can do, sorry.
PrintExpress Support Options
Report Passpack It! issues: use this form.
Report Known Issues: use this form.
Suggest a feature or idea: use this form.
Forgot login or password? use this form.
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